Reception rude .. untrained and owners rude to the clients and staff. WALK AWAY.. RUN.. yell at their staff. CANNOT RECOMMEND OWNERS AND SURGEON AND DENTIST AT ALL
The whole team at Profilo is excellent. Super personable. Makes every visit to the dentist a delight. Dr. Stacey and the dental assistants there are extremely accommodating when it comes to available hours and payment options for uni students like me. I couldn't be happier with the end result of my Invisalign's. Thanks team!
The dentist I saw didn't listen when I advised that since he had ground down high spots (which wasn't where I had the issue and didn't resolve the issue) I had sensitivity to pressure when eating. The dental nurse spoke up in front of the dentist telling me it can get sensitive over time that it is a high spot that hits first when eating. Stupidly I let him have another go and consequently I can't chew anything hard on that side of my mouth this includes chips or a cracker as he continued to ground down perceived high spots. The last time I went in the dentist had on a crumpled and marked jacket not looking too professional and the dental nurse seems to give advice. There is A4 paper " bring a friend get a discount " notices stuck on the wall, thought this was odd.
The practice and staff were highly professional, warm and engaging. My whole experience was relaxed and calm from start to finish.I will definitely be returning and will bring the family too.
Profilo Dental is an Australian Dentist based in Newcastle, New South Wales. Profilo Dental is located at 1/19 Honeysuckle Dr, Newcastle NSW 2300, Australia.
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