The worst experience Ive ever had with a travel agent. Unhelpful and lack of customer service. Save your time and money and do it yourself.
Booked a holiday with Jake at Helloworld Newcastle and he was great. Very thorough and went above and beyond to fix a few small hiccups before leaving. Thanks so much, it was a great holiday and would highly recommend.
Was a fantastic booking experience for my first overseas holiday! Exceptional service and beautiful office made it feel like I started my holiday before I even left!
Booked my business trip to a conference and vacation with my wife to Florida in May 2018 through Helloworld Newcastle. The travel agent made a mess with my travel arrangements. We were supposed to board our return flight from Miami, and he had booked from Orlando instead. I did not notice this at first as I believed he would have followed my instructions, but when I picked it up after a few days, Helloworld asked for some 540 dollars to fix the return flight (which was their mistake). I requested special vegetarian meals during the flight which again he forgot and I was starving during the long 16 hour and then 14 hour return flight. Likewise, he booked a Queen room for two of us with breakfast for only one person. Just unbelievable what a nightmare it was with these people.
Helloworld Travel Newcastle is an Australian Travel Agency based in Newcastle, New South Wales. Helloworld Travel Newcastle is located at 450 Hunter St, Newcastle NSW 2300, Australia.
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