Very helpful staff with good service
This store does not honour the price guarantee I attended with all the information showing they were more expensive and the Store Manager said there price online was the same as the competitor even though the sign in the the store was not. It took her quite a long time to check online and I know for a fact that the online price was more expensive however she was rude and bluntly refused to price match. Had she of been friendly and explained why she would not honour there policy then I would have been ok and made the purchase.Poor customer service will never return to this store ever again.
Made multiple purchases from the store recently as we prepare our massive trip to Peru. All the staff have really known there stuff and have all been really happy to help. The fella that helped us fitting boots was incredible and deserves a pay rise for his knowledge and patience @anaconda (Hes tall and has a beard)
Great store staff friendly and they are so cheap on tents. Parking is at spotlight and there is an escalator down to the store.
Pete at this store is a super star. He sold me an awesome bike and car rack. He assembled the bike same day and even mounted the new rack on my car's tow ball for me (which didn't cooperate with him). He was so helpful and knowledgeable. Explained all the gears and brakes. (I'm a newbie and he didn't make me feel silly asking questions.) The bike is brilliant to ride and the price was excellent. Better than anywhere else. Even online! Need a bike? Go here!
Anaconda Newcastle is an Australian Bicycle Store based in Newcastle, New South Wales. Anaconda Newcastle is located at 711 Hunter St, Newcastle NSW 2302, Australia.
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