A fantastic shop with a broad and diverse range of bikes for all needs.. Super friendly and professional service and advice.
Absolutely 5 star service!! Bernard & his team are fantastic to deal with. Found a beautiful little red Fuji Feather in store. He took the time to listen to my every request, ordered in the particular parts I was after, and built the bike to a very high standard. Never was I pressured to break the bank, he even recommended better performing components that were half the price of my original request. When I noticed a slight niggle in the freewheel that was shipped from Fuji, he was happy to take a look and replaced it free of charge. Its great to find a local bike dealer as fastidious as I am :)Excellent selection of quality accessories, and the team are very welcoming no matter what your looking for. Thanks guys
I have been sold a lekker bike by Bernard. He was very friendly and full of advice without overselling at all. Awesome customer service.
Very friendly, helpful and professional staff. Bought a nice bike there a couple of months ago. I just had it serviced because someone fiddled around with it and I couldnt fix it myself. While in most bike shops Ive been to the staff seemed arrogant (because Im not a super bike pro and dont know all fancy brands and technical terms) at Metro Cycles the opposite is the case: They take the time to answer your questions.I am extremely satisfied and can recommend this shop to anyone!
Bernard and the team at Metro Cycles treat you not as a customer but more as a friend. I couldn't be happier with my recent purchase and interactions from start to finish. Welcoming and experienced customer service each and every time. If they don't know something. It's never too much trouble to find out for you and go that extra mile. Metro Cycles and it's employees are the type of shop that truly live the lifestyle not just sell it.
Metro Cycles is an Australian Bicycle Store based in Newcastle, New South Wales. Metro Cycles is located at 2 Bellevue St, Newcastle West NSW 2302, Australia.
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