Well where do i start, for starters, change your horrendous telephone hold music, teach your office staff business phone manners and etiquette. Return Box deposit refunds as promised. Dont smash peoples belongings when moving them, dont pack fresh food in boxes going to storage, listen to your clients instructions when moving their belongings, dont have a man pack up a womans kitchen, write clearly on the boxes what room in the house they belong and stop charging double what others do for the same job who provide better service. Highly recommend Doug Kirk for all your household removals. And refund PEOPLE THEIR $100 BOXES DEPOSIT AS PROMISED.
They smashed my study desk in peices, absolutely wrecked, brand new $300 mum paid for it for me to do my homework on and they wrecked it. Smashed mums glass coffee table and mum said they were way over priced. Ps. Good luck trying to get your $100 deposit back for your cartons. We tried to do the right thing and they tried to rip us off the deposit and did.
Promised to wrap my both my leather lounge suites in plastic for transport. Never did and one of the lounges suffered enough damage to be dumped. No compensation offered. Lost one of my 4 kitchen chairs, one of the remainder covered in mud. Lost 2 boxes in transit. Truck driver and helper on delivery just wanted to get the job done and leave. Never answered my emails of complaint. Had to post one star but would rather post none.
Thank you Katherine, (with a "K"). You and the team at Carnall Removals. You were wonderful, moving me from Narara to Newcastle area. Nothing was a problem and there were many useful practical tips prior.I was grateful for the loan of boxes and butcher's paper for padding.There were no breakages and it was seamlessly smooth on the day. The lovely gentlemen were very careful, efficient cheerful and friendly and had me moved out and in in just a few hours.Much appreciated and I would highly recommend Carnall Removals for stress-free successful moving.
Called the company and were able to do my job the next day. Very good customer service on phone to pick up and drop off. Guys were very friendly and would definitely recommend them to anyone looking for a removalist. Guys professional and nothing was a problem. Good job guys.
Carnall Removals Pty Ltd is an Australian Moving Company based in Newcastle, New South Wales. Carnall Removals Pty Ltd is located at 5 Ranton St, Newcastle NSW 2300, Australia.
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